Return Policy
All items are eligible for return for a period of 30 Days, from order date.
Conditions are as follows:
- Item Arrived Damaged or was wrong item. 100% Refund and pre-paid return label, if necessary. Pictures will be required for damaged goods.
- No longer want/Ordered by mistake. Return label to be paid by customer. A restocking fee of up to 25% could be applied at the discretion of TaylorsX.
- Refusal of Delivery/Wrong Address. Restocking Fee of up to 25% and 100% deduction of shipping label if applies.
- All returns must be in the same packaging as shipped in. Return labels are calculated using these dimensions and weight. Any changes in this, could result in a deduction of your refund, to cover the additional postage.
- Intimate clothing items are NOT eligible for returns, for health safety reasons.